Verzendbeleid
Order Processing
We begin assembling your order the moment it is submitted. Most orders are prepared and processed within 1 to 3 business days, from Monday through Friday. As soon as your items are packaged and handed over to the carrier, we will send you a confirmation email containing your tracking information.
Please note: Orders submitted during the weekend or on recognized public holidays will begin processing on the following business day.
Delivery Timeline
Once your package leaves our fulfillment center, standard delivery generally takes between 7 and 13 business days. Please be aware that actual arrival dates can fluctuate slightly based on your exact location, the specific carrier's efficiency, and unexpected disruptions like severe weather or peak holiday volume.
Shipping Partners
We partner with highly reliable delivery networks for our shipments, utilizing top-tier international and local carriers. Our system automatically selects the most optimal carrier for your specific destination to ensure the most efficient and secure service possible.
Order Tracking
The moment your order is en route, you will receive an email containing a direct tracking link. You can also monitor your package's progress at your convenience by visiting our tracking page: Track Your Order
Simply input your order number or tracking ID to view the most recent transit updates.
What to Expect
- Provided shipping timeframes are projected estimates and cannot be strictly guaranteed.
- Saturdays, Sundays, and official public holidays do not count as operational business days.
- Occasional transit delays can happen due to extreme weather conditions, regional carrier issues, or peak shopping seasons.
Questions About Shipping?
If you require assistance with your shipment or have any inquiries regarding your delivery, our support staff is ready to help you.
Email us at: support@glevato.com
Business hours: Monday to Friday: 8:00 AM – 6:00 PM (CET)