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OVERVIEW
Welcome to Glevato! Throughout this document, the terms “we”, “us”, and “our” designate Glevato. We operate this website and store, offering all associated information, tools, features, and services to provide you with a tailored shopping experience (the “Services”). Our platform is hosted by Shopify, which allows us to deliver these Services to you.
The conditions outlined below, along with any linked policies (collectively, the “Terms of Service” or “Terms”), detail your rights and duties when utilizing our platform.
We urge you to read these Terms of Service carefully, as they contain vital information regarding your legal rights, including limitations of liability and warranty disclaimers.
By accessing, browsing, or utilizing any part of our Services, you agree to be legally bound by these Terms of Service and our Privacy Policy. If you do not consent to these Terms or our Privacy Policy, you are not permitted to use our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms, you confirm that you have reached the age of majority in your primary jurisdiction of residence, and you consent to any minor dependents using the Services under your supervision.
To access our online store or make purchases, you may need to provide specific details such as your email address, shipping address, and payment information. You guarantee that all submitted information is accurate, up-to-date, and complete, and that you possess the necessary rights to provide it.
You are completely responsible for keeping your account credentials secure and for all actions taken under your account. Selling, transferring, or licensing your account to another party is strictly prohibited.

SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible. However, please be aware that colors and visual details may vary depending on your device's screen and settings.
We cannot guarantee that the physical items will perfectly match your digital expectations or the store's visual renderings.
All product descriptions are subject to modification at our discretion without prior notice. We retain the right to discontinue any item at any time and may restrict the quantity of products available to specific individuals or regions as we see fit.

SECTION 3 - ORDERS
Placing an order constitutes an offer to buy. Glevato retains the right to accept or reject any order for any reason. Your order is only officially accepted once we provide confirmation and your payment has been successfully processed. Please double-check your order details before submitting, as we may not be able to accommodate cancellations once an order enters our system. If we modify, cancel, or reject an order, we will attempt to reach you using the contact details provided at checkout.
Returns and exchanges are governed strictly by our Refund Policy. 
You also confirm that all purchases are for personal use and not intended for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Product prices, promotions, and discounts can change without notice. You will be billed the price displayed at the time of your order, as reflected in your confirmation email. Unless stated otherwise, prices do not cover taxes, shipping fees, or customs duties.
Online prices may vary from those found in physical locations or third-party marketplaces. We occasionally run promotions with specific terms; if those terms conflict with this document, the promotional terms take precedence.
You agree to supply accurate and current payment information and to update your account details (including card numbers and expiration dates) promptly to ensure smooth transactions and communication.
You warrant that (i) your payment details are completely accurate, (ii) you are legally authorized to use the payment method, (iii) the charges will be honored by your financial institution, and (iv) you will cover all incurred charges, including applicable taxes and shipping fees.

SECTION 5 - SHIPPING AND DELIVERY
We cannot be held responsible for shipping delays. Provided delivery windows are strictly estimates and are never guaranteed. Delays caused by customs, carriers, or unforeseen events are out of our control. Once your package is handed over to the shipping carrier, the risk of loss and ownership transfer directly to you.

SECTION 6 - INTELLECTUAL PROPERTY
All content within our Services—including text, graphics, logos, videos, audio, and product reviews—is the property of Glevato, its licensors, or affiliates, and is protected by domestic and international intellectual property laws.
These Terms grant you permission to use the Services solely for personal, non-commercial purposes. You may not copy, modify, distribute, publicly display, or republish any material without our explicit written consent. Except where explicitly stated, nothing in these Terms grants you a license to use the trademarks, patents, or copyrights of Glevato, Shopify, or any third party. Unauthorized use may violate federal and state laws. All rights not explicitly granted are reserved by Glevato.
Glevato’s name, logos, and slogans are our exclusive trademarks. You must not use them without our prior written permission. Shopify’s branding and trademarks belong exclusively to Shopify. Any other trademarks seen on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may offer access to third-party tools that we neither control, endorse, nor monitor.
You agree that these tools are provided "as is" and "as available," without any warranties or conditions from us. We bear no liability for any issues arising from your use of these optional third-party tools.
Using them is at your own risk, and you should review the terms set by the respective third-party providers before utilizing them.
Any future features or tools added to the Services will also automatically fall under these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Our Services may include links or materials from third-party websites. We do not evaluate or guarantee the accuracy of third-party content. Accessing external sites is done at your own risk.
We are not liable for any damages or issues related to your use of third-party resources, products, or services. Please review their policies carefully before engaging in any transactions. Any complaints or questions regarding third-party products should be directed strictly to the third party involved.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Glevato is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Glevato. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Glevato, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Glevato.

SECTION 10 - PRIVACY POLICY
Your personal data collected through our Services is governed by our Privacy Policy, which can be viewed here. Additionally, certain information may fall under Shopify’s Privacy Policy, available here. By accessing the Services, you confirm you have read these documents.
Because Shopify hosts our platform, they collect and process your information to facilitate and enhance the Services. Data you provide will be shared with Shopify and international third-party partners as necessary to complete your requests. Review our Privacy Policy for complete details on data handling. 

SECTION 11 - FEEDBACK
If you send us ideas, suggestions, reviews, or other materials (collectively, “Feedback”), you grant us a royalty-free, worldwide, perpetual right to use, edit, publish, and distribute it in any format for any purpose, including commercial marketing.
You confirm that: (i) you own the rights to your Feedback; (ii) you have disclosed any compensation received for submitting it; and (iii) it complies with these Terms. We are not obligated to (1) keep Feedback confidential, (2) pay you for it, or (3) respond to it.
We reserve the right to monitor, edit, or remove any Feedback we deem inappropriate, illegal, defamatory, or offensive at our sole discretion.
You agree that your Feedback will not infringe on third-party rights, contain malware, or be misleading or abusive in any way. You may not use a fake email address or impersonate someone else. You are solely responsible for your submissions, and we assume no liability for Feedback posted by you or others.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, our site may contain typographical errors or omissions regarding product details, pricing, availability, or shipping timelines. We reserve the right to correct these inaccuracies and to update information or cancel orders at any time without prior notice, even after an order has been successfully placed.

SECTION 13 - PROHIBITED USES
You may only use our Services for lawful activities. You are strictly prohibited from using the platform: (a) for any illegal purpose; (b) to violate any laws or regulations; (c) to infringe upon our intellectual property or that of others; (d) to harass, abuse, or discriminate against anyone; (e) to submit false information; (f) to upload malicious code or viruses; (g) to send unsolicited spam or advertising; (h) to impersonate others; or (i) to interfere with the network's security or functionality.
Additionally, you may not: (a) upload destructive code; (b) copy or resell any part of the Services; (c) unlawfully track others' data; (d) use scraping tools; or (e) bypass our digital security measures. We reserve the right to terminate your access immediately if you violate any of these prohibited uses.

SECTION 14 - TERMINATION
We may end this agreement or revoke your access to the Services at any time, without notice, at our sole discretion. You will remain responsible for any outstanding balances up to the termination date.
Essential provisions of these Terms—including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law—will survive the termination of this agreement.

SECTION 15 - DISCLAIMER OF WARRANTIES
The content provided on our platform is for general informational purposes only. We do not guarantee its absolute accuracy or completeness. Use of the Services is at your own risk.
EXCEPT WHERE EXPLICITLY STATED BY GLEVATO, ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL EXPRESSED OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, DURABILITY, AND NON-INFRINGEMENT. WE DO NOT PROMISE THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLEVATO, OUR DIRECTORS, EMPLOYEES, AFFILIATES, PARTNERS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES LOST PROFITS, DATA LOSS, OR REPLACEMENT COSTS ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM. THIS APPLIES REGARDLESS OF WHETHER THE CLAIM IS BASED ON CONTRACT, TORT, OR STRICT LIABILITY, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 - INDEMNIFICATION
You agree to defend, indemnify, and hold Glevato, Shopify, and our affiliates, employees, and partners harmless from any claims, damages, or expenses (including attorney fees) brought by a third party resulting from your breach of these Terms, your violation of the law, or your improper use of the Services.
We will notify you of any such claim and may assume control of the defense at your expense. We will not agree to any non-monetary settlements without your consent. You agree to cooperate fully in the defense of any indemnified claims.

SECTION 18 - SEVERABILITY
If any section of these Terms is deemed unlawful or unenforceable by a court of law, that specific provision will be severed from the agreement to the minimum extent necessary. The remaining sections will continue to be fully valid and enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision in these Terms does not waive our right to do so in the future.
These Terms of Service, along with any posted policies, constitute the complete agreement between you and Glevato, replacing all prior communications or agreements (including past versions of the Terms).
Any ambiguities in interpreting these Terms will not be held against the drafting party.

SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under this agreement to anyone else without our written permission. We, however, reserve the right to assign or transfer our rights and obligations under these Terms without notifying you.

SECTION 21 - GOVERNING LAW
These Terms of Service are governed by the laws of the jurisdiction where Glevato is headquartered. Any legal disputes will be resolved in the applicable state or federal courts in that region, and you consent to their jurisdiction.

SECTION 22 - HEADINGS
The section titles used in this document are strictly for formatting convenience and do not alter or limit the legal meaning of the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
The most up-to-date version of these Terms will always be available on this page.
We reserve the right to modify or replace any part of these Terms at our discretion by posting the updates to our website. It is your responsibility to check back periodically for updates. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

SECTION 24 - CONTACT INFORMATION
Shop name: Glevato
Email: support@glevato.com
Business hours: Monday to Friday: 8:00 AM – 6:00 PM (CET)